「我們可能會犯嚴重錯誤」：探討聽力照護預約中使用口語翻譯員的簡報與回顧實務

// "We can make awful mistakes": exploring briefing and debriefing practices in hearing care appointments involving spoken language interpreters

本研究探討聽力照護專業人員與口譯員間的結構化溝通會議｜結果顯示口譯員較支持預約前會議，雙方對會後回顧支持度均低｜關鍵問題在於雙方對會議認知差異與理解不足，導致使用不一致｜作者建議結合教育訓練、系統改革與正式流程以降低臨床錯誤，提升病患照護品質。

// This study investigated structured briefing and debriefing sessions between hearing care professionals and interpreters to reduce miscommunication risks in appointments. Using interviews and surveys, it found interpreters favored pre-appointment briefings more than professionals, while support for post-appointment debriefings was low for both groups. Key issues included differing perceptions of briefing and poor understanding of debriefing, leading to inconsistent use. The authors conclude that improving communication requires combined education, systemic changes, and formal protocols to reduce clinical errors and enhance patient care.

Published 2026年6月15日